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Roland GS-24 cutter issue

Roland GS-24 cutter issue

Some customers are experiencing Roland GS-24 cutter issues. When sending a file it just flashes, makes a noise but doesn’t cut. A Windows update on Thursday morning is the cause. If running Windows 10 uninstall the security update – KBS039211. If running Windows 11 uninstall the security update – KBS039212. Pause your windows updates for the moment or it will reinstall this patch. Restart the PC and you should be back up and running again. Roland Japan are working on the fix. It affects cutters only. Print/Cut are OK. Give us a call if you have any questions.



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